Direction des Systèmes d'Information

DSIUN
Direction des Systèmes d'Information et
des Usages du Numérique

Demande d'assistance numérique

 Creating an IT support ticket

Creating an IT support ticket


Creating an IT support ticket

Do you need help or you have questions using UBO’s digital tools?

Ask us your question via an IT support ticket that can be accessed directly from your ENT from the Assistance Numérique (IT support) title. We will answer your question within 2 working days.
 

See the tutorials to learn how to create an IT support ticket.

 

Do you have a question about your course?

For any questions relating to your course, please contact the scolarité (secretariat) of your department: registration, student file, changing personal details, etc...

            Find all the e-mail addresses of the scolarités (secretariat) here.

Creating an IT and audio-visual support ticket

 Do you need help or you have questions related to IT:

    • Your professional IT equipment, computer, printer, …
    • Your professional applications or software
    • Telephony
    • Equipment purchase requests
    • Audio-visual (equipment loans, filmings, … )
    • ... Or any of the ENT tools?

Ask us your question via an IT support ticket that can be accessed directly from your ENT from the Assistance Numérique (IT support) title. We will answer your question within 2 working days.

 

See the tutorials to learn how to create an IT support ticket.

IT Tutorials

Watch this video to learn how to access as our library of pdf and video tutorials on the various tutorials and services available on ENT.